Your privacy matters to Done 5555. This page explains in plain, readable English exactly what information we collect from Pakistani players, why we collect it, how we use it, and what control you have over your own data.
Six things Done 5555 guarantees when it comes to your personal data.
Done 5555 is an online gaming and sports betting platform operated at https://done5555.bet. The platform is designed specifically for Pakistani players and operates with Pakistan's digital payment ecosystem – including Easypaisa, JazzCash, NayaPay and standard bank transfers – as its primary financial infrastructure.
For the purposes of this Privacy Policy, "Done 5555", "we", "us" and "our" refer to the operators of the Done 5555 platform. "You" and "your" refer to any individual who accesses, registers with, or uses the Done 5555 website or services. This Privacy Policy applies in full to all players registered on the platform, regardless of where they access Done 5555 from.
Done 5555 takes the protection of player data seriously. This isn't a document we wrote to tick a legal box – it's a genuine record of how we handle your information and why. If you have questions that this policy doesn't answer, our support team at support@done5555.bet is available 24/7.
Done 5555 collects different types of information depending on how you interact with the platform. Here is a clear breakdown:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity | Full name, CNIC, date of birth | Registration form / KYC upload |
| Contact | Mobile number | Registration form |
| Financial | Wallet number, bank account (no PINs) | Deposit/withdrawal requests |
| Technical | IP address, device type, browser | Automatic on site visit |
| Behavioural | Games played, bets placed, session time | Automatic during platform use |
| Communications | Support messages, complaints | Chat, email, SMS |
Done 5555 uses the information it collects for the following specific purposes. No data is used for any purpose not listed here without your explicit consent.
Your registration details, device information and session data allow Done 5555 to operate the platform – maintaining your account, processing bets, crediting winnings, applying promotions, and keeping your game history accurate. Without this processing, the platform simply cannot function.
Done 5555 uses your identity information to verify that you are who you say you are, that you meet the minimum age requirement of 18 years, and that your payment methods belong to you. This protects you as much as it protects Done 5555 – it ensures that nobody else can access your account or your PKR balance without authorisation.
Transaction data is processed to deposit funds into your account, settle winning bets, and fulfil withdrawal requests to your Easypaisa, JazzCash or bank account. Done 5555 also maintains transaction records to resolve any payment disputes promptly.
When you contact Done 5555 support, your account information and communication history are used to understand your query and provide a relevant, accurate response. Support interactions are logged to ensure consistent handling and for quality assurance purposes.
Done 5555 uses your gameplay data, transaction history and self-declared responsible gaming settings to monitor for patterns that might indicate problem gambling behaviour. Where such patterns are detected, Done 5555 may proactively reach out with information about available tools and resources.
Aggregated, anonymised behavioural data helps Done 5555 understand which features players find most valuable, which games are most popular, where performance improvements are needed, and how to make the platform better for Pakistani players generally. No individual player can be identified from this analysis.
Done 5555 retains certain data as required by applicable regulations, including transaction records, identity verification outcomes and communication logs. This data is used only for compliance purposes and is not shared beyond what is required by law.
Payment security is one of the most sensitive areas of any online platform, and Done 5555 treats it accordingly. Here is exactly how your financial information is handled when you use Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card payments at Done 5555.
When you make a deposit or withdrawal, Done 5555 processes the transaction through the official API of your chosen payment provider. What Done 5555 receives is a transaction reference number, the amount, the mobile wallet number or masked bank account, and a success or failure status. Done 5555 never receives, stores or has access to your wallet PIN, internet banking password, OTP codes, or full card numbers.
Done 5555 stores your registered mobile wallet number and bank account details in encrypted form. This information is used only to process your transactions and to verify that withdrawal destinations match your registered payment methods. It is not accessible to unauthorised personnel and is never shared with third parties outside of the payment processing chain.
Done 5555 uses cookies and similar technologies to make the platform work properly and to understand how players use it. Here is a breakdown of what Done 5555 uses and why.
These are required for the platform to function. They maintain your login session so you don't have to re-enter your password every few minutes, remember your language preference, and keep your game state consistent if you navigate between pages. You cannot opt out of essential cookies without losing platform functionality.
Done 5555 uses anonymised analytics to understand aggregate platform usage – which pages get the most traffic, where players drop off during registration, how long sessions typically last. This data is always aggregated and anonymised. It helps Done 5555 make the platform better for everyone without identifying any individual.
These cookies remember your platform settings – your chosen game categories, notification preferences, and any accessibility settings you've configured. They make your Done 5555 experience more personalised without requiring you to reconfigure settings every visit.
You can manage or delete cookies through your browser settings at any time. Deleting essential cookies will log you out of Done 5555 and may affect platform functionality. Analytics and preference cookies can be removed without affecting core platform access. Done 5555 does not use third-party advertising cookies or cross-site tracking technologies.
Done 5555 does not sell your data. Full stop. The only circumstances in which your personal information is shared with third parties are the following, and each is either necessary for the platform to function or required by law.
When you make a deposit or withdrawal, your transaction data is transmitted to the relevant payment gateway – Easypaisa, JazzCash, NayaPay, SadaPay or your bank. This sharing is essential for payment processing. Each payment provider has their own privacy policy governing how they handle data on their end.
If your account requires formal identity verification, Done 5555 may share documents you submit with a third-party KYC verification service. These services are bound by strict confidentiality agreements and process your data only for the specific purpose of identity verification.
Some games on Done 5555 are provided by licensed third-party game studios. These providers receive anonymised game session data to operate their games and report RNG audit results. No personally identifiable information is shared with game providers.
Done 5555 will share data with law enforcement, regulatory bodies or courts when legally required to do so by a valid order or applicable regulation. Done 5555 will inform you of such requests where legally permitted to do so.
Done 5555 retains your personal data for as long as your account is active, plus the periods required by applicable regulations after account closure. Here is a summary of standard retention periods:
When retention periods expire, Done 5555 securely deletes or fully anonymises the data. You may request early deletion of certain categories of data – see Section 8 for your rights. Note that some data cannot be deleted before the statutory minimum period even on request.
You have meaningful control over the personal data Done 5555 holds about you. The following rights are available to all registered players:
To exercise any of these rights, contact Done 5555 support at support@done5555.bet with the subject line "Data Rights Request". Please include your registered mobile number for verification purposes. Done 5555 will acknowledge your request within 72 hours and fulfil it within 30 days. Where a request cannot be fulfilled in full – for example, where statutory retention requirements apply – Done 5555 will explain the reason clearly.
Done 5555 is strictly an 18+ platform. We do not knowingly collect personal information from individuals under 18 years of age. The registration process includes a date of birth field that is validated before account creation is permitted. Where Done 5555 discovers that an account has been created by a person under 18, the account is immediately suspended, any deposits are returned, and all associated data is deleted within 30 days.
If you believe a minor has registered at Done 5555, please contact support@done5555.bet immediately with as much detail as possible. Done 5555 will investigate and act promptly.
Done 5555 sends promotional communications – new promotions, bonus offers, game announcements and seasonal campaigns – via SMS to registered Pakistani mobile numbers. These communications are only sent to players who have opted in to receive them during registration or subsequently through account settings.
Done 5555 does not send unsolicited commercial messages. Every marketing message from Done 5555 includes a clear opt-out mechanism. You can withdraw consent for marketing communications at any time by:
Opting out of marketing has no effect on transactional communications – you will still receive SMS notifications about deposits, withdrawals, password changes and security alerts related to your Done 5555 account, as these are operationally essential and not marketing.
Done 5555 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
In the event of a data security incident that materially affects your personal data, Done 5555 will notify affected players via SMS to their registered mobile number within 72 hours of becoming aware of the breach, and will provide guidance on steps you should take to protect yourself.
Done 5555 may update this Privacy Policy periodically to reflect changes in how the platform operates, new features or services, changes in applicable regulations, or feedback from players. The "last updated" date at the top of this page will always reflect when the most recent change was made.
Where changes are material – meaning they significantly affect how your data is used or what rights you have – Done 5555 will notify registered players via SMS before the change takes effect. For minor changes such as clarifications of existing practices, updating the date and publishing the revised policy on this page is sufficient notice.
Your continued use of Done 5555 following notification of a policy change constitutes acceptance of the updated Privacy Policy. If you do not agree with a change, you should stop using the platform and may request account closure and data deletion as described in Section 8.
If you have questions about this Privacy Policy, want to exercise your data rights, or want to raise a concern about how Done 5555 handles your personal information, here is how to get in touch:
Done 5555 takes privacy complaints seriously. If you raise a concern and are not satisfied with the response, you may escalate the matter through the formal dispute resolution process described in the Terms and Conditions, or seek guidance from a relevant consumer protection authority in Pakistan.
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